Frequently Asked Questions (FAQs)

Q: What is a Date Kit?

A: A date kit is an in-home subscription box containing all of the items you need for an intimate yet fun evening in. The box will contain recipe cards, photos of the table design (feel free to freestyle), and your collaborative activity. You can choose to order once or subscribe to our quarterly or annual plans.

Q: How does the Subscription Program Work?

A: You begin by choosing your initial date kit – lucky you! Once in your cart, you will be prompted to subscribe to our monthly, quarterly, or annual memberships. You should receive an updated total in your cart, reflective of the time frame selected. If you choose a quarterly or annual plan, these are both prepaid options with full balances due upon subscribing.

Q: How do I Know What Theme is Coming?

A: If you choose to join the subscription club, you will have an option to choose which kit you’d like to begin with. Once you order your first date kit, we will designate a similar day for the following month(s) with the next date night in line. The subsequent date kits will be chosen at the discretion of the Elegant Nights Team.

Q: What if I Need to Make Changes to my Order?

A: For any changes – including exchanges and refunds – please contact the Elegant Nights Team via the Contact Us form on our site or at support@datekitsbyen.com.

Q: What if I have Feedback or Ideas to Provide?

A: We love to hear from our customers! Complete and submit the ‘Contact Us’ form with any inquiries. We do our best to respond to everyone within 72 hours. Thanks in advance!

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